General

Defensive Brand Strategy .Sucks

A topic related to domain names has been raising eyebrows – and plenty of questions – in marketing circles lately. Soon people will be able to purchase the .sucks top-level domain, and in doing so potentially create problems for brands and their hard-earned reputations.
Specifically, pundits are debating about the decision to acquire – or not – web addresses ending in .sucks as a preventive measure to protect a brand’s integrity and reputation. Should Panera, for example, acquire “Panera.sucks” to prevent others from potentially hijacking brand equity and creating PR nightmares? What should Walmart do? How about Comcast?
Having discussed this topic with the PR and social media management team here at Matter, I thought to share some opinion and perspective:
Acquiring .

Read more →

Matter Chatter

3 Ways Social Media Has Changed Public Relations

Social media has had a profound effect on public relations, creating new opportunities and challenges for brands. Social media allows brands and consumers to engage across a variety of channels in real-time, which has led to an increased demand for brands to address consumer inquiries quickly and effectively.

Read more →

Graphical Content

Mobilegeddon?

As mobile devices continue to dominate how users are viewing the web, Google has announced that as of April 21st whether a site is mobile-friendly will begin to have a “significant impact in our search results”. While Google has used this criteria for years, it has been seen as a much more ambiguous factor.

Read more →