I've found Matter to be one of the most professional, proactive and responsive agencies I've ever worked with and I've worked with a lot. They really are an extension of our team and provide well considered consultancy at a senior level. They are always on top of things no matter how busy. I trust them explicitly to brief executives properly and to do what they have promised.
Every person on the Matter team stood out as incredibly knowledgeable, experienced, and personable. They've been a tremendous asset to our firm and opened us up to new approaches to market ourselves--from our website to PR. Accurate communication, transparency, and positive energy flows from the team in all that they do. Regardless of the size of the task, they are always ready to jump in and tackle it! And the results speak for themselves.
Our experience working with the Matter team has been incredibly positive. They are metrics-oriented, proactive, and have a great work ethic. One of my favorite things about working with Matter is the proactive energy they bring to our account. They bring new ideas to the table in terms of editorial opportunities, media events, customer engagement programs, and even competitors to watch. Knowing that an entire team lives, eats, and breathes my business just as I do on the client-side helps me sleep a little better at night.
Matter is a fantastic agency partner and extension of the CVS Pharmacy communications team. The Matter team knows how to develop and nurture relationships with media and also understands the importance of client service. They consistently go above and beyond to create meaningful public relations campaigns that produce quality results.
Matter has a special division called Precision that works with Start Ups. When we were reviewing PR Companies, the Precision Team told me they understand the challenges, idiosyncrasies, and budgetary restrictions of new companies and know how to get results. They were being modest. It is a pleasure and a delight to work with Matter. If they weren't so much fun to work with I would say that our Matter Team is all business because they plan their work, work their plan, and get results. Incredible results.