Matter Chatter

And the Award Goes to …

Let me put it out there right away. I GET why industry awards are important for those of us in the PR business.

They’re a stamp of approval from people who know a lot about PR. An honor that separates us from other agencies. Proof that somebody appreciates all those long hours and skipped lunches. A signal to prospective clients that those people at Matter know what they’re doing when it comes to PR.

I get all of that. But I’ll be honest: award submissions for Matter’s own work aren’t my favorite part of the job.

Here’s what I’d rather be doing. I’d rather be brainstorming story ideas that’ll yield coverage for a client. I’d rather be providing advice about the direction a client’s PR program should take. I’d rather be talking to a prospect about how Matter’s approach to PR could boost their business and sell more of their stuff.

My favorite “awards” aren’t given out at black-tie dinners. 

I prefer the office high-five when a great New York Times article hits for a client. The excited shout from across the hall when a colleague lands an NPR interview. The celebratory beer when an interesting company decides to trust us with their business.

I like the banter on a client update call – the talk about the Red Sox or the lighthearted back-and-forth – that comes only with a comfort level achieved when the client is really satisfied with our work for them.

No framed certificate can bring the satisfaction of being part of a PR agency that’s growing quickly because of the good work we do for clients.


I think of the clients who served as enthusiastic references last week when I asked them to speak with a prospect.

“I’ll gladly be a reference any time. You guys are doing a great job,” said one.

“We LOVE Matter,” wrote another.

THOSE are the “awards” that make my job fun.