This privacy policy outlines how Matter Communications uses and protects any information you share when you use this website. Matter Communications is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

What information do we collect?

We collect information from you when you subscribe to our newsletter, respond to a survey or fill out a form.

When requesting a quote or contacting us via our website, as appropriate, you may be asked to enter your name, e-mail address, mailing address or phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience.
    Your information helps us to better respond to your individual needs.
  • To improve our website.
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service.
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions and quote requests.
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails.
    The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy, please contact us:

Matter Communications
50 Water Street
Mill #3, The Tannery
Newburyport, MA 01950
P 978-518-4547
F 978-499-9253
pheadrick@matternow.com