• Matter Social Second: May 2022

    Matter Social Second: May 2022

    Welcome to another edition of The Matter Social Second — keeping you current about what’s trending in social media. We’re sharing the most important and impactful social stories from May.

    Click the headline to see the full story.

    LinkedIn Updates Algorithm to Deemphasize Certain Posts

    LinkedIn is updating its algorithm to crack down on specific posts and post types that users are sick of seeing. Seen enough polls? Don’t worry. They’re only going to show you what’s relevant from now on (fingers crossed). 

    Edit Feature is Finally Coming to Twitter

    Have you ever wanted to edit a tweet after you hit publish? Well now you can! This long-awaited feature will be rolling out soon. Although you’ll be able edit your tweets, users will also have access to the original content and can see what changes were made.

    Twitter Limits Reach on Duplicate Tweets

    Sick of reading the same tweet on Twitter from multiple users? Well, don’t worry about that (as much) anymore. Twitter will be limiting the reach of these duplicated tweets to favor originality. What does this mean for brands sharing giveaways monthly or reminding you of a product? I guess we’ll find out. 

    Instagram Adds Full Screen Home Feed for Video Scrolling

    According to Later, a new era of Instagram is upon us! Instagram is editing their interface to look more like TikTok with a full-screen scrolling option, making suggested video the new focus of IG. Static images will still be available in drop down tabs, but the focus will be on video. 

    LinkedIn’s ‘Funny’ Reaction is Almost Here

    As one of the most requested updates, you’ll soon be able to react accordingly with the new ‘funny’ reaction. LinkedIn’s Chief Product Officer noted, “We hear you loud & clear – humor is a serious business.” Hopefully, we’ll have this reaction sooner than later! 

    TikTok Launches New Interactive Insights

    A new interactive insights platform on TikTok will allow you to use a range of filters to hone in on your audience and discover key data points within your target market(s). You’ll be able to see top trends as well as which locations and demographics are performing the best. Check it out for yourself. 

    Twitter Tests Spaces Within Engagement Options

    Twitter spaces are ephemeral live audio conversations, and we may begin to see them as a response option within a tweet. They are currently testing the feature to allow users to record themselves and their thoughts on a particular tweet. Could this increase arguments, or will this spark engagement? 

    NFTs Are Coming to Instagram

    Instagram is in the initial stages of testing NFT (non-fungible token) options, and Meta will be next. Users will be able to display their NFTs on their feed, stories, and DMs. They’re also working on adding an NFT tab and will verify authentic NFTs.  

    Could your team use more social media best practices and support for your brand? Reach out below and our team will be in touch.

  • Matter Launches Island From Stealth Mode Into Global Cybersecurity Spotlight

    Integrated PR + Marketing Agency Drives Significant Media Momentum, Supports Cyber Innovator Through Company Launch and Two $100+ Million Funding Rounds.

    BOSTON, May 24, 2022 – Matter Communications — a Brand Elevation Agency specializing in PR, creative services, digital marketing and strategy — announces the recent completion of a highly impactful company launch and new product category campaign for its client, Island, a cybersecurity startup and creator of the industry’s first Enterprise Browser. The companies partnered to generate widespread media attention of Island’s launch and $100 million Series A round, as well as its subsequent Series B funding announcement, all within the first 60 days of Island’s stealth exit.

    “To help ensure the success of our company launch and funding announcements, we needed a team fully immersed in our daily execution that understood how to bring our vision to life – that team was Matter,” said Ellen Roeckl, CMO of Island. “Together, we positively introduced Island, our executive team and our innovative Enterprise Browser to the right audiences at the right times, cementing our company’s foundation and allowing us to accelerate toward future growth and brand building.”

    In collaboration over the past seven months, the teams have developed and implemented a fully integrated communications program – including media relations, content strategy, executive thought leadership, and paid and organic social – which continues to educate Island’s audience about its market disrupting Enterprise Browser. Today, Island is valued at $1.3 billion and is among a growing list of cybersecurity unicorns.

    “Supporting an innovator and high-growth cybersecurity startup like Island through its most critical, defining moments has been an extremely rewarding experience for our integrated communications team,” said Tim Hurley, EVP and cybersecurity team lead at Matter. “We’re thrilled with the results of our partnership with Island, and the excitement and intrigue from world-class investors, customers, media and analysts has us looking forward to what’s next as the company shapes the future of work.”

    Since Island’s launch, Matter has helped generate 100+ global articles and 200+ million media impressions – including top-tier features in publications like Bloomberg, Computerworld, CRN, Fortune, TechCrunch, VentureBeat, The Washington Post and more. Across LinkedIn and Twitter channels, the company has earned 144,677 total impressions and increased follower count by 95% and 867%, respectively.

    For more information about Matter’s work with a growing portfolio of cybersecurity companies or to speak with a team lead, visit our cybersecurity page or reach out below.

    Ready to let your career takeoff with one of the fastest-growing PR + marketing agencies? Check out our full list of job opportunities.

    With 250+ professionals across offices in Boston and Newburyport, MA, Providence, RI, Pittsburgh, PA, Denver, CO, and Portland, OR, Matter is one of the fastest-growing PR, creative services, digital marketing and strategy firms in the country. Recently named to Forbes List of America’s Best PR Agencies for 2021, Matter has won 14 “Agency of the Year” accolades and has been consistently recognized as a top place to work.

    About Island

    Island, the Enterprise Browser is the ideal enterprise workplace, where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect. Led by experienced leaders of the enterprise security and browser technology space and backed by leading venture funds – Insight Partners, Sequoia Capital, Cyberstarts and Stripes – Island is redefining the future of work for some of the largest, most respected enterprises in the world. Island is based in Dallas with research and development in Tel Aviv and can be reached at [email protected] or (866) 832-7114.

    About Matter Communications

    Matter is a Brand Elevation Agency unifying PR, creative services, digital marketing and strategy into content-rich communications campaigns that inspire action and build value. Founded in 2003, with offices throughout North America, Matter works with the world’s most innovative companies across healthcare, high-technology, consumer technology, professional services and consumer markets. For more information, visit https://www.matternow.com.

    Contact

    Matter
    Greg Amaral
    401-330-2800
    [email protected]
    www.matternow.com

  • 4 Ways to Elevate Your Marketing Mix with Account-Based Marketing

    4 Ways to Elevate Your Marketing Mix with Account-Based Marketing

    Our world is a loud place — we’re constantly bombarded with advertisements competing for space in our busy day. But if you really want to capture someone’s attention, you don’t want to just shout louder. You want to speak directly to them. To reach your target audience, you have to — well — target them. With Account-Based Marketing (ABM), you align your sales and marketing efforts to deliver targeted advertising and content to a focused list of high-value accounts. Instead of marketing to a wide target audience, ABM prioritizes those specific business targets to drive high sales volume and a strong ROI. Simply put, ABM flips the traditional marketing funnel upside down. 

    According to Hubspot, 70 percent of marketers report using ABM in 2023. If that has you wondering why so many B2B brands moving away from the tried-and-true marketing tactics, you’re in luck. I’m here to tell you the four big reasons marketers are introducing ABM strategies in their marketing mix.  

    Before I dive in, let me say I only scratch the surface of the capabilities and benefits of an ABM program. There’s a lot that goes into developing an ABM strategy and getting a program up and running. But first, let’s start with the reasons your brand should explore an ABM strategy: 

    1. Increased Efficiency.

    Instead of dedicating time and resources to a large audience that may not purchase your products or services, ABM allows marketers to focus their efforts on select lists of high-value businesses and targets that fit the brand’s ideal customer profile. This enables marketers to create more attractive content and programs that speak directly to the audiences most likely to become customers.  

    2. The Right Message at the Right Time.

    One of the biggest challenges brands face today is figuring out how to deliver personalized content to audiences at each stage of the buying cycle. Individuals are more likely to respond to messages that speak to their specific needs and stage in the buying journey.  

    ABM allows marketers to target users based on their specific needs, buying intent or historical online behavior, delivering relevant messages to audiences in real-time. Using these audience insights increases engagement, which can boost sales. In today’s world where advertising is ever-present, personalization is critical to help brands break through the noise and capture the attention of their target audience.   

    3. Closer Alignment Between Sales and Marketing.

    It is not uncommon for many sales and marketing teams to operate in silos – the marketing teams focus on generating new leads, while sales teams are focused on nurturing and converting leads. But when marketing and sales teams work toward a common goal and share ownership of business outcomes, it delivers a more consistent brand experience.  

    One of the biggest advantages of an ABM platform is the ability to ingest first-party sales data, CRM data and account lists to inform ABM targeting strategies. Leveraging shared information allows the marketing teams to hone in on specific high-value accounts the sales team has identified. As a result, the marketing team can deliver more qualified leads to the sales team. 

    4. Actionable Audience Insights.

    ABM platforms can help marketers manage and measure the performance of account lists to understand audience intent signals and develop actionable insights. Audience-intent data, such as keyword searches or content consumption behavior, can be used to identify what stage of the buying cycle a prospect is in. This helps marketers prioritize accounts which are actively researching your product or similar offerings — you know, the ones that will probably make a purchase. This is just one example of the many ways marketers can leverage intent data to inform marketing strategies! 

    ABM opens the door for marketers to reach new audiences, drive quality leads and garner insights about their audience to inform targeting strategies and develop personalized messaging. It’s no surprise that ABM has become a key tactic in driving sales for B2B brands. Building the foundation for a strong ABM practice takes time and resources – and our Integrated Marketing team is ready to help your brand implement an ABM program. Reach out to see how we can work together! 

  • The Agency Experience: Paving A Path For Young Professionals

    The Agency Experience: Paving A Path For Young Professionals

    When you work in an agency, you’re surrounded by creative communicators who thrive on collaboration and the inherent energy that comes from such a group. You learn by listening to – and simply observing – peers and managers navigate client calls, media interactions and strategy sessions. You’re supported by that look from a colleague on a busy day signaling it’s time to go for a walk, grab a coffee or enjoy a well-deserved cocktail at the end of the day. You celebrate the stellar media hit or “job well done” email from your client with people beyond your team who understand how the small wins add up to great client relationships. You get to know senior leadership by casual interactions in the kitchen, passings in the hallway or at company events. You form relationships with peers and colleagues who end up becoming close friends. These experiences are core to building a solid foundation for a career in an agency. I can say with full confidence that I learned so much from watching and listening to the professionals around me and that is at the heart of any success I’ve enjoyed. 

    This is why we’ve decided to have our Interns, Coordinators and Assistant Account Executives come back into the office four days a week. Matter is known for growing people from within – we have many people who started here as Interns or Coordinators who are now in management and leadership positions. We pride ourselves on being a place where junior team members have real opportunities to grow their careers and learn from some of the very best. We owe it to them to provide the structure for their professional paths and we firmly believe that experiencing the Agency in person is key to building the foundation for a wonderful, fulfilling career. Not everyone understands this change – and that’s okay – and others have shared how excited they are to re-establish a divide between work and life, to update their work wardrobe, to form closer relationships with their teams and colleagues and more.  All we can do is what we believe is the best thing for the junior staff who have chosen to work at Matter – and the investments and decisions we’re making today serve the sole purpose of paving the way for their future successes.

  • 5 Best Practices for Running a Dynamic Blog Program

    5 Best Practices for Running a Dynamic Blog Program

    Ten years ago, the word “blog” often referred to an individual offering personal musings on travel, fashion or politics. Now, blogs are one of the most powerful marketing tools a company can use, employed by small businesses and mega-corporations alike: half of the top 200 Fortune 500 companies had a corporate blog in 2018, and marketers that prioritize blog programs see ROI grow dramatically⁠.

    A business without a blog program is missing out on a key web traffic driver and is sidestepping one of the most valuable ways to engage with customers. Blogs have been proven to increase web traffic by more than 55% and produce 67% more monthly leads.  

    Part of the reason blogs are so successful is that they add real value to customers, and build brand confidence in a much more natural way than traditional advertising. More than three-quarters of internet users read blogs. Increased interest and growing readership have also led to increased competition.

    With more organizations running blog programs than ever before, how can yours stand out and deliver the revenue-driving results you want? Having worked with clients across industries to build thriving blog programs, Matter is here to help.  

    Here are five best practices for running a dynamic blog program: 

    1. Know your audience.

    Pumping out blogs without an understanding of who is reading them will not help anyone – or improve your bottom line. Take the time to research your audience. Though you want your blog to eventually reach a broader population, a good place to start is looking at your customer, prospect and client base. How old are they? What do they like? What are their needs? Why are they coming to you for information? If demographic information is not available, outline a clear intended audience.  

    Write for your audience and work to understand their needs. This will fuel your content and blog topics as well as the tone and voice of your blogs. If your audience is mostly older businessmen, perhaps you shouldn’t open the piece with, “Wassup, bros?”. 70% of people would rather learn about a company through articles instead of advertisements. Take advantage of that preference and use the blog to directly answer common questions or concerns about your products, services, business or industry. 

    2. Add value.

    Every blog should be engaging and add value to the reader. Attention spans are remarkably short – most people only spend about 15 seconds on a blog page before clicking away. Blogs must grab readers immediately, and keep them there. When selecting topics and building out a content calendar, be very thoughtful about what the article is providing and how your expertise will enhance their understanding. Never post a blog simply to post a blog. 

    Corporate blogs are a great opportunity to highlight thought leadership within your company. Leverage the expertise of innovators internally, and collaborate with external experts when relevant to bring in other interesting perspectives.  

    On the whole, blogs should not be overly self-promotional. Top 10 Reasons Why Our Company is the Best is off the table. However, unlike byline opportunities in media publications, blogs can occasionally be leveraged to directly tell your company’s story and can include links to your product/service when relevant.  

    3. Be consistent.

    Posting blogs consistently can help build a base of loyal readers, and will also help grow your credibility with search engines, increasing your chance that your content will reach new audiences. Creating a robust calendar that outlines priority topics well in advance of target deadlines can help guide you. Smaller businesses should always be careful to work within their capacity and prioritize quality over quantity, knowing they can scale output as they grow. 

    4. Optimize for search engines.

    Many businesses start blog programs to boost their Google rankings and increase visibility. To maximize your chances of an impactful boost, conduct keyword research, choose your titles carefully and craft the article with Search Engine Optimization (SEO) in mind. The Google algorithms are constantly changing, so be sure to update your published articles when necessary to align with those changes.  

    5. Don’t forget the visuals…or the skimmers.

    Blogs that include images receive 94% more views. Inserting visuals that pair well with the written content can help break up the text and keep readers on the page longer.  

    Write and format your blogs as if the person reading only has one minute to gather all the information you wanted them to. Subheadings, bullet points, bolded text and lists are easy ways to make your content skimmable.  

    Once your blog program is running, actively promote the content on your brand’s social media, your leadership’s LinkedIn pages and e-mail newsletters ⁠— whatever channels will get more eyes on your articles. We’ve even had clients package multiple blogs and put them into an e-book. The potential reach is wide and ever-growing. 

    Looking for help building or running your company’s blog program? Reach out below and one of our experts will be in touch! 

  • Matter Health Continues Record Growth Among Top Global Healthcare PR Firms

    Integrated Agency’s Dedicated Healthcare Team Posts Industry’s Third Biggest Revenue Gains, Points to Client + Staff Retention as Key Foundation to Growth.

    BOSTON, May 3, 2022 – Matter Communications — a Brand Elevation Agency specializing in PR, creative services, digital marketing and strategy — announces the explosive momentum of its dedicated healthcare team, Matter Health, highlighted by industry-leading revenue growth, rapid staff and vertical expansion, and retention rates of both clients and staff well above industry averages.

    Unparalleled investment continues to flow into healthcare as the industry’s myriad challenges and opportunities have been brought to light by the pandemic. Amidst the top 20 global healthcare PR practices, Matter Health posted the third biggest revenue gains for 2021. The team’s growth is attributed to its constant expansion across the continuum of care, including notable client additions in pharmaceuticals/biotechnology, enterprise health tech, digital therapeutics, provider organizations and more.

    “More healthcare organizations want integrated agencies to play an increasingly broad and strategic role in their marketing mixes,” said Ryan Lilly, General Manager of Matter Health. “As companies compete to recruit and retain talent to support this intense growth period, we’ve quadrupled our team and structured leadership to continue elevating the important messages of today’s leading healthcare innovators.”

    Matter Health’s recent addition of notable clients to its roster include:

    • abpro, a clinical stage biotechnology company with a mission to improve the lives of mankind facing severe and life-threatening diseases with next-generation antibody therapies.
    • Amazfit, a global leader of wearable and smart technology, offering a wide product portfolio of smart watches and bands, wireless earbuds, and more.
    • Catalyst Health Group, the creator of Texas’ largest clinically integrated network for primary care providers, supporting more than 1.5 million patients and generating more than $100 million in community savings.
    • DexCare, a Platform-as-a-Service (PaaS) for health systems that intelligently orchestrates digital demand and health system capacity across all lines of care.
    • KitCheck, a developer and provider of solutions based on a simple idea: if providers can keep track of every medication dose from the manufacturing plant to the patient, problems of inefficiency, waste and patient safety are solved – and true Medication Intelligence is achieved.
    • League, a technology company that uses its award-winning healthcare consumer experience platform, Health OS™, to power the digital transformation of health providers, payers, employers and pharmacy retailers.
    • Pearl, an AI company shaping the future of dentistry with a suite of computer vision solutions for clinical care and practice management.
    • Relias, the provider of the leading nurse training platform using assessments and performance metrics to deliver personalized learning plans based on specific knowledge gaps, saving both time and money.
    • RxRevu, creator of the industry’s most reliable real-time cost and coverage network through its partnerships with leading payers, PBMs, health systems and EHR vendors.
    • symplr, a software company providing comprehensive, cloud-based healthcare operations solutions anchored in governance, risk management and compliance that enable enterprise customers to efficiently navigate the unique complexities of integrating critical business operations in healthcare.

    “Matter has helped us gain a deeper understanding of how healthcare and digital innovation continue to converge, and that insight has helped to shape our approach to market development,” said Danny DeAtley, SVP, Marketing for Catalyst Health Group. “We’re excited to see where this partnership takes us and look forward to growing in our success together.”

    For more information about Matter Health, visit our website.

    Looking to join one of the fastest-growing healthcare PR teams and let your career take off? Check out our full list of job opportunities.

    And if you’re attending this year’s HITMC Conference on May 9th – 11th, stop by Table 10 in the center of the Gold Sponsor exhibitor hall to meet our dynamic team and discuss the latest strategies we’re implementing across PR, social, internal comms and all aspects of healthcare marketing.

    With 250+ professionals across offices in Boston and Newburyport, MA, Providence, RI, Pittsburgh, PA, Denver, CO, and Portland, OR, Matter is one of the fastest-growing PR, creative services, digital marketing and strategy firms in the country. Recently named to Forbes List of America’s Best PR Agencies for 2021, Matter has won 14 “Agency of the Year” accolades and has been consistently recognized as a top place to work.

    About Matter Communications

    Matter is a Brand Elevation Agency unifying PR, creative services, digital marketing and strategy into content-rich communications campaigns that inspire action and build value. Founded in 2003, with offices throughout North America, Matter works with the world’s most innovative companies across healthcare, high-technology, consumer technology, professional services and consumer markets. For more information, visit https://www.matternow.com.

    Contact

    Matter
    Greg Amaral, 401-330-2800
    [email protected]
    www.matternow.com