• Women at Matter: Working in a women-dominated industry

    Women at Matter: Working in a women-dominated industry

    In honor of Women’s History Month, our Women Professionals Circle is conducting an interview series highlighting perspectives of some of Matter’s female leaders on the issues and challenges women face in the workplace, in our culture and at home. Check out the past two conversations on Barriers + Challenges and Working + Parenting

    In our final interview, we focus on what it’s like working in a women-dominated industry, with some great advice from each of our interviewees! 

    Question: How have women leaders helped you move forward?

    Emma Gielata, Account Director, Pittsburgh Office Lead

    I’ve had great support from all my women managers. They’re able to understand what my goals and aspirations are, support me along my career trajectory, and help me out if I have questions or need help. They’re able to better relate to what I have going on personally and professionally. And experiencing how they’ve managed me and supported my growth has helped shape my management style too. 

    Monica Higgins, Vice President:

     I started at a large global agency in New York and at that point, the consumer practice group was led by three individuals, two of whom were women, as was the VP I reported to. So right off the bat, I had the opportunity to see women in leadership roles. Having that visibility right away was helpful, because there wasn’t a situation in which I felt like it was necessary for women to break through to get into those positions of power — they were already there. 

    Question: How do you deal with female-dominated industries such as PR sometimes not being taken as seriously as male-dominated ones? 

    Emma Gielata: I’m on the B2B tech side of Matter, so I’m working with a lot of male counterparts who are the subject matter experts. To see how the client interacts with my male team members versus me is always interesting. But I think it’s a matter of just owning what you know and being confident in yourself. Then, following that up by delivering great work. 

    Vanessa Boynton Taylor, General Manager, Precision

    The thing that has convinced clients to listen to women when they prefer male expertise is not a sudden change in our gender or discipline. It’s not only attitude and confidence, though those certainly help. What gets their attention is being able to show them we understand their business, their hesitations, their barriers and opportunities. Doing the hard work and demonstrating our knowledge. That’s what makes the difference. 

    Question: What advice would you give your younger self, or to younger women professionals?

    Emma Gielata: My advice to my younger self is to have that confidence. Our CEO Scott always says, “we have the right people in the right seats.” That’s true for any organization. There’s a reason why you’re in the role that you’re in — own it and be confident in what you know. 

    Vanessa Boynton: You have to take the time and do the work. There are going to be flashier, more exciting elements of your job that distract your attention, and while they might inspire your passion, they don’t accomplish anything without the “boring” stuff – reading, research, agendas, notes – backing them up. The “boring” stuff builds the foundation for everything we do. Master that first, and then you can start to pepper some excitement into your day. 

    Monica Higgins: Agencies have always been such an important place for women to grow and build the foundation of their careers, because by nature they are collaborative and inclusive environments. 

    In terms of how women can present themselves, I’m constantly trying to make sure that I’m not talking “up” at the end of a sentence. I try to say something that ends more in a statement than a question, because I feel like others can perceive that as a lack of confidence in what it is you’re presenting. 

    Danielle Conlin, Vice President, Human Resources

    Spread your wings. Don’t always stay in your lane. Challenge yourself and step out of your comfort zone. If there’s somebody you want to meet or learn from, take the initiative and set up a meeting. If you want to learn about a different department or a specific service a company offers, go for it! 


    That concludes our Women’s History Month interview series with just a few of our agencies inspiring women leaders! Thank you so much to our interviewees for sharing their perspectives and guidance on the complexities of being a woman in the workforce. 

    Interested in working with our amazing women leaders or being one yourself? We’re hiring at all levels across PR + marketing disciplines, so check out our open roles and let your career take off! 

  • Women at Matter: Working + Parenting

    Women at Matter: Working + Parenting

     In honor of Women’s History Month, our Women’s Professionals Circle is conducting an interview series highlighting perspectives of some of Matter’s female leaders on the issues and challenges women face in the workplace, in our culture and at home. Check out last week’s conversation on Barriers + Challenges.

    This week’s interview focuses on what it’s like to have two full-time jobs: working and parenting. 

    Question: What’s been your experience as a working parent?

    Danielle Conlin, Vice President, Human Resources

    At times, it’s a balancing act, for sure. You always feel like you can’t give 100% to everything. You can’t give 100% to being a mom while giving 100% to your job, but you have to find the balance to make it work. Personally, you have to come to terms with it. My kids know that mom works hard. I try 90% of the time to get to their practices, games, pickups, drop offs, all that stuff too. Thankfully, I’ve always worked for managers, companies and employers that understand and support me if I have to log off early to pick up my kids. I built that trust, where they know I’m still going to get my job done and meet the deadlines, so it’s OK if I have to log off for 30 minutes in the middle of the day for one of my kid’s doctor’s appointments or whatever it may be.

    Monica Higgins, Vice President

    My kids are my focus when I’m outside of work. Period. End of story. My clients know that I will not be online typically between 6:00 and 9:00. But if I have to be online from 9:00 PM to 12:00 AM, then I will. There are certainly times when it’s difficult. My daughter will ask, “Why can’t you do this like so and so’s Mom/Dad?” And I say it’s because everyone’s jobs, responsibilities and schedules are different. It allows us to start talking about financials, what that means for our family, and reinforce that with a career comes the opportunity for financial success and independence.

    Question: As a working parent, how do you make sure you’re setting aside time for yourself?

    Danielle: I have “Danielle days” sprinkled throughout the year. A Danielle Day is a day off, where my kids have school, and my husband is working. It’s a day to myself where I do whatever I want and have no guilt. It could be as easy as going for a walk, getting a manicure, pedicure, reading a book or just doing nothing. It’s important to reset and refresh every now and then. Then the next day, it’s like a whole new world, and I’m rejuvenated.

    Monica: I choose to drive into the office twice a week and my commute is an hour and twenty minutes each way. I come in for several reasons — number one it’s my job as a leader to provide learning opportunities for the people that work with me. Learning through osmosis is the best way to expand your understanding of communications and PR. I believe that being in an office and hearing what other people are doing is so important. Number two, those four to five hours a week in the car are literally my only alone time. Giving myself that alone time to listen to what I want to on the radio or on a podcast and stopping at Starbucks and getting myself a black coffee is my self-care.  

    Question: What do you hope your kids learn from having working parents? 

    Danielle: The sky’s the limit, so work for it. Earn it. Go for it. If you really want something and you work hard enough for it, it can be yours.

    Monica: I try to promote the positive aspects behind financial independence. But number one, for me, is about teaching why responsibility, carrying your own weight and contributing beyond what is expected is so important. I was raised by a single mom who worked three jobs. So, it’s really important for me to pass financial responsibility on to my kids.


    Stay tuned for next week’s talk highlighting more of our female leaders, and their advice and perspective on working in a female-dominated industry.

  • Women at Matter: Barriers + Challenges in the Workplace and Beyond

    Women at Matter: Barriers + Challenges in the Workplace and Beyond

    In honor of Women’s History Month, our Women’s Professionals Circle is conducting an interview series highlighting perspectives of some of Matter’s female leaders on the issues and challenges women face in the workplace, in our culture and at home. After voting on which topics our group wanted the interviewees to shed light on, we’ll be focusing on “Barriers + Challenges,” “Parenting + Working,” and “Advice to Younger Women + Working in a Predominantly Female Industry.” First up – barriers and challenges women often face.

    Question: Women often get interrupted, overlooked, outshined or their performance is unfairly scrutinized in some way. What has been your experience with this and how have you overcome these types of obstacles?

    Vanessa Taylor, General Manager, Precision

    I’ve encountered that plenty and I know others have as well. At times, it’s been obvious that some [client] point people, while they are pleasant and respectful, just don’t care what we have to say as women. They automatically redirect their comments or their questions to whatever man is in the room, even though he isn’t involved in the day-to-day business and has nothing meaningful to offer.

    I advise simply refusing to be bypassed, entering right back into the conversation and saying, “[male figure] is not involved in the day-to-day of your account. We are the ones who understand what’s going on with your business, and this is what we recommend.”If it continues to happen, having the support of your colleague who’s receiving the questions can help shift the focus back to where it should be. It’s critical to not only stand up for yourself, but also have the support of your expanded team, which is something this agency has always been really good about.

    Danielle O’Neil, Director, Integrated Marketing Strategy

    We used to have to present an annual marketing plan as a leader of a marketing group within a large corporation. My team and I were responsible for presenting brand projections anywhere from 12 to 18 months in advance, and we would stand in a room and be grilled on the presentation, which is perfectly acceptable and fine. Where it began to cross the line was when people commented on your appearance — if there was lack of pantyhose, if you wore a light grey suit instead of dark grey, if you were wearing heels, and so on. There was more “coaching” on proper attire for women than for men.

    Being a young woman in the room I would be bold and direct to show I mean business and help gain the respect I deserve. Looking back at some of my experiences where I have taken the misogynistic remarks or actions, it was out of a place of preserving my career growth which is what I needed to focus on at the time. In other instances where I have stood up for myself after being “kicked in the teeth” verbally, I was always armed with the knowledge to back up my response that supported my “rebuttal.”

    Question: There are often societal pressures women feel outside of the workplace. Can you speak to your experience with that, if any, and how you’ve overcome these types of pressures?

    Vanessa: Women bear the brunt of responsibility for a great deal, especially when it comes to having kids. Right now, there seems to be great pressure on women to “do it all;” pressure for women to “hustle 24/7” — which is especially prevalent in PR and entrepreneurial spaces. I think women can have all they want, but I don’t think there has to be this constant grind … I’m fiercely protective of pockets of time I can spend sitting and doing nothing, especiallyas a working mom, and I think others should be too. Luckily, I’m fortunate enough to have the support to do that. Occasionally.

    Danielle: I was Miss Corporate America – I was dedicated to my job, and I worked hard at it. I do believe woman can have it all, but it becomes increasingly challenging to establish the foundational stuff while you’re young and have that energy to be dedicated to where you are and who you are at work. There’s something to be said about how you position yourself at the office and what risks you’re willing to take in terms of what and how much you’re willing to share about being a woman, a mom and the responsibilities that you have in your personal life as well. In no way, shape or form can I lead a dual life just because people might feel uncomfortable that I need to be a mom as much as, if not more, than I need to be a business professional.

    Stay tuned for our next blog post highlighting more of our many female leaders and their perspectives on parenting and working.

  • Out-of-Home Advertising is Back. 3 Ways Your Brand Should Harness Its Revival.

    Out-of-Home Advertising is Back. 3 Ways Your Brand Should Harness Its Revival.

    Back in 2020, the future of Out-of-Home (OOH) advertising wasn’t looking so good. With exponentially fewer people out and about, OOH ad exposure all but vanished. Commuters stopped heading to the office, consumers flocked to online shopping and travelers cancelled flights, leaving highway billboards, grocery store posters and airport taxi ads unseen.  

    In this disrupted landscape, marketers did what we do best – we adapted and focused on other ways to engage our audience. For many media planners, that meant leaving OOH behind. Ad revenue for the medium declined 13.3% by the end of the year, making it the steepest drop in OOH spending the industry had ever seen.

    Fast forward to early 2021 – vaccines became widely available and many began feeling more comfortable leaving their homes regularly. Audiences had spent a whole year consuming primarily digital media. Screen overload from online classes, Zoom calls and phone time continued to impact digital ad results. 75% of consumers reported unprecedented levels of screen fatigue, stating they spent so much time looking at screens they began tuning out digital ads altogether.

    It was truly the moment our archived OOH strategies had been waiting for. Today, 55% of consumers in large cities have reported noticing out-of-home ads more than they did pre-2020. This incredible growth has brands of all shapes and sizes looking to introduce or re-introduce OOH into their strategy. So, how can brands take action and hop aboard the OOH resurgence train?

    Here are our three strategies for planning OOH ads in this new climate.

    1. Use OOH to expand awareness.

    As marketers, we tend to leverage most OOH advertising as an awareness driver, especially when it comes to geo-targeted campaigns. The industry saw a large revival of this approach as people returned to their routines throughout 2021, triggering a 13% increase in OOH spending year-over-year.

    Throughout 2021, our Integrated Media team worked on a project meant to drive awareness of special access to free at-home COVID-19 tests. The goal was complete audience saturation and awareness in hyper-focused geographies like Chattanooga, TN, Atlanta, GA, Merced County, CA, and more. We wanted everyone aware of their access to free testing, and OOH played a key part in our strategy. Through a robust media mix including traditional/digital/mobile billboards, public transportation ads, residential door hangers, posters in retail shop windows and Gas Station TV ads, survey data indicated the campaign generated 80% awareness of at-home test kits within target markets.

    2. Leverage mobile location data of your audience.

    As OOH continues to flourish, marketers can take an audience-first approach to OOH placements. Through a wide array of data-driven solutions, we can now utilize anonymous, aggregated mobile location data to better understand consumer mobility, behavior and campaign impact.

    For our strategy with the at-home testing project, we leveraged this approach with one of our more unique and non-traditional OOH placements: Gas Station TV. Through anonymous mobile data, we were able to retarget users digitally that had physically been to the gas stations where we were running these ads and create another touchpoint, presenting them with a simple way to engage and click over to order the test kits. We saw exceptionally high click-thru rates with these retargeting ads, as well as very strong conversion metrics (10%+) when it came to these users ordering test kits.

    3. Expand CTV/OTT strategy in key geographies with OOH.

    Video advertising through Connected TV (Smart TV, gaming devices, etc.) and Over-the-Top (OTT) — streaming platforms like Hulu, Netflix, Peacock — grew an estimated 40.6% in 2020. And that momentum isn’t expected to slow anytime soon. However, considering the screen fatigue we mentioned, your CTV/OTT ad may be a blur to certain members of your audience. Consider the impact of adding an OOH strategy in key cities or regions to create multiple touchpoints and combat screen fatigue. If someone sees your logo on a billboard as they commute to work, it will likely resonate that much more when they go home and see your brand again on Hulu. Stand out from the countless other CTV/OTT ads your target audience sees every day!

    This expansion of video strategy was also integral to our plan for the at-home testing project. While video ads (television, CTV/OTT) were reported as the top awareness driver by most of our survey respondents, it was also mentioned that billboards, bus ads and other OOH placements helped drive the credibility of the project. After seeing physical ads across their community, some survey respondents reported becoming more comfortable with exploring the offer in detail.

    OOH capability and popularity is growing rapidly – and developing a robust plan using these three strategies will certainly help your brand harness the resurgence of Out-of-Home. Reach out to our Integrated Media Team today to learn more!

    Campaign in partnership with Complex Stories.

  • Matter Scores for Hydroxycut on Football’s Biggest Day

    Integrated PR + Marketing Agency Tackles Brand Awareness for Weight-Loss Powerhouse Using In-Person Influencer Activations and Virtual Media Events.

    BOSTON, Feb. 22, 2022 – Matter Communications — a Brand Elevation Agency specializing in PR, creative services, digital marketing and strategy — announces its “Big Workout” campaign with Hydroxycut, which motivated people to stay healthy while enjoying football’s biggest event last month. One of America’s most popular weight-loss supplement brands – with over 100 million bottles sold and counting – Hydroxycut remains a powerhouse in the weight-loss industry by offering an effective, science-backed weight-loss driver.

    “Matter’s PR and video team were a truly collaborative partner,” said Jarrod Jordan, Chief Marketing Officer of Iovate Health Sciences Inc., makers of the Hydroxycut brand. “From the ideation of the themed activation around ‘The Big Game’ to the execution of the ‘Big Workout’ campaign, they played a vital role in the creative process, garnering media coverage and, ultimately, raising brand awareness for Hydroxycut.”

    Matter and Hydroxycut concepted an experiential, 90s-themed workout activation with fitness influencer Callie Bundy, NFL players Mark Schlereth and Anthony Muñoz, and actress Tori Spelling, for a public event in downtown Los Angeles the day before the Big Game. To amplify awareness and participation, the team invited key industry media targets to a virtual media event in mid-January in anticipation of the “Big Workout,” which resulted in widespread interest and top-tier coverage.

    “Encouraging healthy habits with Hydroxycut during the second biggest eating holiday of the year – behind Thanksgiving – was a fun challenge that let our team flex its integrated consumer marketing muscles,” said Matter President, Mandy Mladenoff. “We piqued media interest by using their team’s celebrity and sports personality partnerships to create a virtual media event and an in-person activation, which kept Hydroxycut at the top of key media conversations. We’re still seeing the hits roll in.”

    Matter helped land over 146 pieces of coverage and one billion impressions with top-tier hits, including:

    To learn more about our consumer brand partnerships and how you can elevate your story with the right audiences, visit our Consumer experience page.

    With 250+ professionals across offices in Boston and Newburyport, MA, Providence, RI, Pittsburgh, PA, Denver, CO, and Portland, OR, Matter is one of the fastest-growing PR, creative services, digital marketing and strategy firms in the country. Recently named to Forbes List of America’s Best PR Agencies, Matter has won 14 “Agency of the Year” accolades and has been consistently recognized as a top place to work.

    About Iovate Health Sciences Inc.

    Iovate Health Sciences International Inc. (“Iovate”) is a dynamic, leading-edge nutritional company that delivers some of the highest quality, most innovative and effective active nutrition products in the world. Due to our commitment to research, development and innovation, we’ve been globally recognized as one of the leading sports nutrition brands in the industry and continue to be one of the elite brands redefining performance through cutting-edge products and high-quality ingredients.

    Headquartered in Oakville, Ontario, Canada, Iovate is a family of more than 300 employees, six leading nutritional brands and growing, with effective products that can be found across the globe.

    About Matter Communications

    Matter is a Brand Elevation Agency unifying PR, creative services, digital marketing and strategy into content-rich communications campaigns that inspire action and build value. Founded in 2003, with offices throughout North America, Matter works with the world’s most innovative companies across healthcare, high-technology, consumer technology, professional services and consumer markets. For more information, visit https://www.matternow.com.

    Contact

    Matter
    Greg Amaral
    401-330-2800
    [email protected]
    www.matternow.com