Facebook’s Latest Lesson in Crisis Communications
Mark Zuckerberg is under fire. And deservedly so. He’s also likely tired of apologizing to the world, but that goes with the CEO title and pay grade. As Facebook endures day 11 of its latest PR crisis, how sincere and how effective has Zuckerberg been in dealing with the media and has he successfully reassured his shareholders, employees, advertisers and most importantly, the 2.2 billion users… Read more »